Face-to-Face
Mastering Entrepreneurship: A Comprehensive Guide to Starting and Growing Your Business
This full-day workshop is designed to give you all the tools and knowledge you need to confidently start and grow your own business.
This workshop will equip you with the skills to provide excellent customer service while building trust and leaving a lasting impression.
🗓 Date: September 24, 2026 (Thursday)
⏰ Time: 10:00 AM – 5:00 PM
📍 Location: Golden Treasure Skills and Development Program, 9 Anonas Road, Project 3, Quezon City
This workshop will equip you with the skills to provide excellent customer service while building trust and leaving a lasting impression.
Workshop Highlights:
📌 Building Confidence – Learn to communicate confidently with customers.
📌 Professionalism in Customer Interactions – Understand the impact of professionalism.
📌 Creating Lasting Impressions – Make your interactions memorable.
📌 Practical Tips – Gain insights to handle different customer service situations.
Module Topics:
🔑 The Real Meaning of Service
🔑 Dimensions of Service
🔑 The Art of Giving Service
🔑 Qualities of Service Heroes
🔑 Handling Complaints
🔑 Positive Scripting
🔑 Handling Difficult Customers
🔑 Managing Emotions
-Customer service representatives
- Frontline staff and receptionists
- Sales and retail personnel
- Business owners and managers
- Anyone who wants to improve customer service and communication skills
This full-day workshop is designed to give you all the tools and knowledge you need to confidently start and grow your own business.
Learn how affiliate marketing works and how you can use TikTok and Shopee to earn commissions, promote products, and explore opportunities in social commerce. This workshop is designed for aspiring affiliate marketers, online sellers, entrepreneurs, and business owners who want to understand how affiliate marketing can be used to generate income and reach more customers.
This practical Bookkeeping 101 class teaches beginners, business owners, and administrative staff how to properly record transactions, organize financial records, and understand basic financial reports. No accounting background is required.
