Business Essentials Face-to-Face Past seminar

Customer Service Workshop

Handle customers with confidence and professionalism, and leave a lasting impression on every interaction.

  • Date Aug 14, 2026
  • Duration 1 day
  • Venue Golden Treasure Skills and Development Program, 9 Anonas Road, Project 3, Quezon City
  • Availability Concluded

This workshop will equip you with the skills to provide excellent customer service while building trust and leaving a lasting impression.

Schedule: 10:00 AM to 5:00 PM

What you'll learn

  • The real meaning of service
  • Dimensions of service
  • The art of giving service
  • Qualities of service heroes
  • Handling complaints
  • Positive scripting
  • Handling difficult customers
  • Managing emotions

What's included

  • Certificate
  • Snacks
  • Handouts