Face-to-Face
Accounting 101
A practical accounting class for business owners and non-accountants who want to read their own numbers.
This workshop will equip you with the skills to provide excellent customer service while building trust and leaving a lasting impression.
🗓 Date: September 24, 2026 (Thursday)
⏰ Time: 10:00 AM – 5:00 PM
📍 Location: Golden Treasure Skills and Development Program, 9 Anonas Road, Project 3, Quezon City
This workshop will equip you with the skills to provide excellent customer service while building trust and leaving a lasting impression.
Workshop Highlights:
📌 Building Confidence – Learn to communicate confidently with customers.
📌 Professionalism in Customer Interactions – Understand the impact of professionalism.
📌 Creating Lasting Impressions – Make your interactions memorable.
📌 Practical Tips – Gain insights to handle different customer service situations.
Module Topics:
🔑 The Real Meaning of Service
🔑 Dimensions of Service
🔑 The Art of Giving Service
🔑 Qualities of Service Heroes
🔑 Handling Complaints
🔑 Positive Scripting
🔑 Handling Difficult Customers
🔑 Managing Emotions
-Customer service representatives
- Frontline staff and receptionists
- Sales and retail personnel
- Business owners and managers
- Anyone who wants to improve customer service and communication skills
A practical accounting class for business owners and non-accountants who want to read their own numbers.
This one-day HR Basics Training provides a practical introduction to Human Resource Management for beginners, business owners, and professionals from any field. Learn the fundamentals of recruitment, onboarding, employee relations, performance management, compensation and benefits, and labor law compliance.
This full-day workshop is designed to give you all the tools and knowledge you need to confidently start and grow your own business.
